Privacy & Policy


Zeto Travel Sdn Bhd (Co. No 1133403-H KKKP 8084) is committed to the protection of your Personal Data and takes the matter of protecting your privacy as a high priority matter. This Privacy Statement explains the general terms on how we protect the privacy of your Personal Data under the Personal Data Protection Act 2010 ("PDPA").

Information needed

To book a service with us, we will need to collect information about you to deal with your booking as smoothly as possible. This information may include such details as below:

  • Name
  • Address
  • Gender
  • Date of Birth
  • Nationality
  • Email Address
  • Telephone Number

How we use your information?

We disclose your information to third parties only for the purpose of completing your transaction with us, providing the services to you. You may choose not to provide the information to us but some general information about you is required to purchase products or services, complete a traveller profile, register as a member, participate in a survey, competition or promotion, ask us a question or initiate other transaction with us.

If you have not finalized a reservation online, we may send you a reminder to continue with your reservation. We believe that this additional service is useful to you because it allows you to carry on with a reservation without having to search for the accommodation again or fill in all the reservation details from scratch. These messages are part of your accommodation reservation process. We reserve the right to block the delivery of or review communications that we, in our sole discretion, believe may contain malicious content, spam, or may pose a risk to you or, accommodation partners, us, or others. Note, all communications sent or received using the Site's communication tools will be received and stored by us.

Share Information IF NECESSARY

You may grant us access to your location information or contact details in order to provide services requested by you. We will not sell or distribute your Personal Information with unrelated third parties, except for processing your travel reservations. Disclosure of your personal information may include without limitation in the following scenarios as such to process and complete your travel reservations, your information is provided to third parties including service providers such as the airlines, hotels, tour and transfer operators, travel insurance agencies and third-party intermediaries (for example, credit card companies and banks) as deemed essential whenever you purchase Zeto Travel products and services.

Protection Information

We strive to protect the privacy and security of our database by maintaining the reliability and completeness of Personal Data in our database. We keeps your information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

The employees who have access to Personal Data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Other than the purposes and parties aforementioned, your personal information will not be provided to spammers, advertisers, direct marketing companies or any other unsolicited mailers, without your consent.

Link's to Third Party Website

Please note that Zeto Travel website links to other sites and that the privacy policies of these sites may differ from us. You are advised to check the privacy policies of other Web sites before disclosing any personal information. In any event, please note that these sites do not share your personal information with us.

Access / Change Information

You can easily correct your account name, the booking holder name (subject to the cancellation policy attached to the booking) and contact number at any time by signing in to your account on the website. You are entitled at any time to obtain information about your personal information that we store, in accordance with applicable law and without any fee. However, in exceptional cases we ask you to pay reasonable fees before we provide the information if permitted by applicable law. You may request that we rectify any of your personal information that is incomplete or incorrect.

Contact Us

Everything begins with a Hello. If you have any questions regarding security and privacy issues, please contact us at